RETURN AND EXCHANGE POLICY

Thank you for shopping at https://facestore.in/home/

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.

The following terms are applicable for any products that you purchased with us.

INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to My Site, accessible from https://facestore.in/home/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

GENERAL RETURN POLICY

Products that are bought from the Physical Stores can be returned. All Items are eligible for return and would be processed if conditions are met.

You are always required to ship back the items by following the shipping instruction:

At face ], we’re committed to delivering your fashion favorites swiftly and securely. Here’s everything you need to know about our shipping process: 🚚 Shipping Methods & Delivery Times We offer the following shipping options: Standard Shipping: Delivery within 3–5 business days. Expedited Shipping: Delivery within 1–2 business days. Overnight Shipping: Next business day delivery. developebiz.com +1 The Times +1 The Times +1 LateShipment.com +1 *Note: Orders are processed within 1–2 business days. Orders placed after 2 PM IST or on weekends/holidays will be processed the next business day.* 🌍 International Shipping We ship internationally to select countries. Delivery times vary based on destination and customs clearance. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient. These charges are not included in the product price or shipping cost. 💰 Shipping Costs Standard Shipping: ₹50 (Free for orders over ₹1,000) Expedited Shipping: ₹150 Overnight Shipping: ₹250 International shipping rates are calculated at checkout based on destination and package weight. 📍 Shipping Destinations We currently ship to: India: All states and union territories. International: USA, UK, Canada, Australia, and select European countries. If your location isn’t listed, please contact our customer service for assistance. 📦 Order Tracking Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can track your package through our website or the carrier’s tracking portal. ClickPost ⏳ Delays & Disruptions While we strive for timely deliveries, unforeseen circumstances like weather conditions, customs delays, or high order volumes may cause delays. We will notify you promptly if your order is affected. 📦 Lost or Damaged Packages If your package is lost or arrives damaged: Contact our customer service within 7 days of the expected delivery date. Provide your order number and any relevant details. We’ll investigate and offer a replacement or refund as appropriate. Need Assistance? Our customer service team is here to help: Email: rsface038@gmail.com Phone: +91-9694550063

REFUND POLICY

In order to be eligible for a refund, you have to return the goods within 14 days of your purchase. If the product is damaged in any way, or you have initiated the return after 14 days have passed, you will not be eligible for a refund.

• Product must have the receipt or proof of purchase

Aside from these conditions there are items that can be returned but are not refundable as stated in the following:

HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

Email Address: rsface038@gmail.com

You will be updated for their Return Status through their EMAIL, provided that contact information is recorded to us.

Generated by ReturnGO policy tool